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CarBrain Reviews

  • 13+ Years
    of Experience

  • 2,000+
    Positive Reviews

  • Award Winning
    Customer Service

With over a decade of experience and thousands of satisfied reviews on CarBrain online, we can prove we have the know-how required to take care of our customers. CarBrain offers are guaranteed, fair and reliable. It takes less than 90 seconds to get a quote from CarBrain, and under 48 business hours to get paid for your car. Learn more about CarBrain’s excellent customer service in the sections below.

We are an A accredited business on the Better Business Bureau and are proud of it!

Here’s what our customers have to say!

Our record speaks for itself

CarBrain’s excellent customer service isn’t just an empty promise. We have thousands of real reviews on CarBrain from real customers to back up our excellent reputation.

You can find CarBrain LLC reviews on Google, Yelp, Facebook, TrustPilot and the BBB. Take a look! CarBrain’s high ratings are a result of our dedicated customer service team and commitment to our customers.

Meet Our Team

CarBrain’s team includes experienced car evaluators and a dedicated team of associate buyers to help you sell your vehicle fast.

Our evaluators have years of experience determining the fair market value of damaged, junk and non-running vehicles in order to offer you the most accurate quotes possible. Our associate buyers provide excellent and attentive customer service. They can help answer any questions you may have and walk you through the process of selling your car quickly and easily.

Our Values

  • Team
    Spirit

    We value the positive attitude and the effort to work as a team above technical skills. Our goals are aligned for the benefit of all team members. We think, act and respond as one.

  • Can-Do
    Attitude

    Each day we bring positive energy to everything we do. We treat challenges as stepping stones that will bring us to new exciting heights.

  • Courage &
    Ambition

    We are not afraid to take chances on new ideas. Our ambition is to break the status quo and disrupt old ways in order to deliver substantial benefits to our clients and employees.

  • Honesty &
    Transparency

    We strongly believe in keeping our clients and team members well informed. We encourage to clearly communicate opinions and share constructive feedback in any situation.

  • Respect &
    Fairness

    We see others as equal. We recognize our clients’ and employees’ needs. We welcome different points of view and diversity.

  • Quality &
    Reliability

    We seek the highest quality in our planning and actions. We take pride and ownership in everything we do. Our results are driven by high performance, determination, and appreciation of the opportunity.

  • Modesty &
    Humility

    The journey we embark on will carry many successes as well as failures. We accept both with humility and integrity.

Is CarBrain a Legitimate Company?YES!

CarBrain has been in business since 2007. Originally founded as DamagedCars.com, the company rebranded in 2017 under the name “CarBrain LLC.”

The management team behind CarBrain also created CAS Auto and CAS Miami, which has been in operation since 1985. We have decades of experience in the less-than-perfect car industry.

CarBrain’s Better Business Bureau grade is an “A”, reflecting our commitment to responsible business practices and dedicated customer service. You can find CarBrain’s BBB listing here!

Frequently Asked Questions

Is CarBrain Reputable?

Yes! CarBrain is a reliable and trustworthy company with over a decade of experience buying less-than-perfect cars. With thousands of positive reviews online and an A rating with the Better Business Bureau, we’re confident in the quality of our service.

At CarBrain, we work with a well-curated network of junk car buyers across the nation to ensure that we provide attentive and prompt service for all our clients. Our excellent customer service and intelligent price engine make our service stand head and shoulders above the competitors. We are the marketplace for less-than-perfect cars.

How Long Has CarBrain Been in Business?

CarBrain has been buying damaged cars for 13 years. Originally founded as “DamagedCars.com” in 2007, we rebranded under the name “CarBrain” in 2017 after developing our custom-built, intelligent price engine for pricing cars fast.

Our team is managed by the founders of CAS Auto, which was established in 1985 as “College Auto Sales.” We operate out of sunny Miami Lakes, Florida.

What Do I Need to Pay For?

Nothing! There are no fees whatsoever for using CarBrain. We provide FREE towing and FREE title transfer with all our offers.

When you get a guaranteed quote from CarBrain, you will receive that exact amount in full when we pick up your vehicle. There’s no hidden fees of any kind. You get paid — not us.

Will CarBrain Buy My Car Without a Title?

In most cases, CarBrain requires a title to purchase a vehicle. However, there are some exceptions — for instance, if you are selling a car to us from California, we can purchase the vehicle with the registration documents only.

If you have lost a title, our Associate Buyers can walk you through the process of obtaining a duplicate title in your state. Learn more about title requirements here.

Will I Be Liable for My Car After Selling It to CarBrain?

No. In order to complete the sale of vehicles, we require buyers to sign and transfer over a certified title of the vehicle documenting the sale of the car. When we receive the vehicle, we will complete the title transfer and send you a Bill of Sale documenting that we have purchased the car. You will not be liable for the vehicle after selling your car to us.

What Kinds of Cars Does CarBrain Buy?

CarBrain will buy any car with body damage or mechanical problems. Here are some examples of cars we’ve purchased in the past:

In short, over our time in this industry, we’ve made offers on practically any vehicle under the sun. While we may not have seen it all yet, it’s not much longer until we have.

There are instances, however, where we will not purchase your vehicle. These include:

  • Cars With No Title (Depending On Location)

  • Cars With No Engine Or Transmission

  • Used Cars With No Damage

  • Cars With Negative Equity

  • Cars In Areas With No Buyers

  • Outside the Continental USA

Will CarBrain Buy My Car if It Has A Lien?

If our offer exceeds the value of the existing lien, CarBrain can buy your car. However, if the lien held on the vehicle is higher than the offer we give you, we cannot purchase the car.

Will CarBrain Work With My Insurance?

CarBrain does not work with your insurance to purchase your vehicle. However, in most states, you do have the option to buy back or retain your car with a salvage title after your insurance has declared it a total loss. If this is so, you can get a check from your insurance company, keep the totaled car, and then sell it to CarBrain. In this way, you can get two checks for your total loss vehicle.

How Fast Will CarBrain Pick Up My Car?

CarBrain promises to pick up your vehicle within 24-48 business hours of accepting your offer. We ensure prompt pickup, and payment is given on the spot when our driver arrives to pick up your car.

Although we cannot guarantee same-day pickups, let your Associate Buyer know if your vehicle is accumulating fees in its current location. We can attempt to prioritize your vehicle pickup to reduce the fees you accumulate. Keep in mind that CarBrain will not cover any fees that you are charged by a third party.

About CarBrain’s Partners

CarBrain works with reliable and reputable service partners nationwide to help us pick up cars in under 48 business hours. We have rigorous requirements for accepting a local business as a service partner, ensuring that sellers get the best customer service throughout the process.

Interested in becoming a CarBrain partner? Reach out to us to learn more about the process here.

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